Q : What method do you use for printing designs onto garments?

A : We print the design directly on to dark and light garments.You can choose as many colours as you want on your image and text

Q : Will the colour look exactly as it does on my screen?

A : All monitors are different, and show colours differently. We have made sure that the difference between the colours is accurately reflected, but we cannot guarantee that the colour you see will be the same as the real life colour. It depends on your individual computer settings (brightness, contrast etc.).

Q : How large can you print my image?

A : We can print the image up to A3.

Q : Will my own image print well?

A : We print the image exactly as you give it to us. If you have uploaded a high-quality (300dpi) image then it will print well. If you have a hard copy image, please scan it on 300dpi and upload it afterwards.If you choose one of our images or text from the list provided you will not have to worry about the quality of the image. If you have any questions about your design please contact us before ordering.

Q : Do you offer discounts for bulk orders?

A : Yes! We offer huge discounts for bulk orders. If you need over 10 shirts, email us at info@ customizetshirt.co.uk for our best price, or you can call us on

10-14 shirts 10%

15-24 shirts 15%

25-100 shirts 20%

Q : What delivery method do you use?

A : We use Royal Mail, and send all our parcels first class recorded delivery.

Q : How much do you charge for delivery?

A : Standard delivery to the UK is £3.

Q : What are the normal delivery times?

A : We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK, in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.

Q : Can I have it quicker?

A : Yes you can. When you checkout, select the Special Delivery option. Special delivery, offered through Royal Mail, can help to guarantee that you receive the ordered good by a particular day. The additional charge for special delivery depends on the number of garments that you order, as well as their weight. We do not post any item at the weekend. When using the special delivery option, we will be provided with a tracking number, which can be used on the Royal Mail website to track your parcel in transit. While special delivery is a very secure form of delivery, Special delivery is only available on parcels being delivered within the UK.

Q : What do I do if my goods haven't arrived?

A : Whilst Royal Mail normally deliver all first class post within 1-2 working days, they can on occasion take longer. In the unlikely event that your goods do not arrive, allow 14 days before calling us. We cannot authorise any remakes before this time has passed as Royal Mail have been known to deliver within this time.

If you paid to have special delivery, contact us immediately as we can provide you with the tracking reference to chase it with Royal Mail.

Q : What are your dispatch times?

A : Dispatch time is 2 days.